Xtra’s camera clone halts, refunds $20 preorders

Xtra Technology is pulling back from the DJI Osmo Pocket 4 Pro clone it teased last week. The company removed the Xtra Muse 2 Pro from its website, paused all preorders indefinitely, and is refunding the $20 deposits it already collected.

This comes just days after Xtra showed off the camera at a Los Angeles launch event. The company’s statement stops short of a final product announcement: "XTRA has not made a final announcement regarding future product availability. We have not announced a new produc…"

Last year, Xtra sold a barely disguised version of the DJI Osmo Pocket 3 in the United States. This time, the company seemed ready to follow up with a dual-lens model. But the launch event did not lead to a product rollout.

The Verge reports that Xtra is not confirming whether the device will ever ship. The refund of deposits suggests the company may be stepping back from the project altogether. No timeline has been given for a future announcement.

Xtra’s move mirrors a pattern among budget hardware companies: announce a device, build hype, then disappear. For people who put down a deposit, that means waiting for a refund that may not come with a clear explanation.

The Osmo Pocket series is popular among content creators, small business owners, and families who need a portable camera. Xtra’s versions target the same users at a lower price point. But the company’s silence on future availability makes it hard to plan around.

The refund process is not yet detailed. Xtra has not said how long deposits will take to return. Customers who preordered may need to contact support to confirm their refund status.

Why this matters for us: When a company takes deposits for a device that may never ship, la gente puts money on trust with no clear timeline. If you already paid, follow up with Xtra and keep a record of your transaction.