Lara AI · Support
SUPPORT
What Lara AI is
Lara AI is a private AI assistant for iPhone. It remembers what matters to you across conversations — but your memory is stored only on your device, in an encrypted file that only your passphrase can open. Brown Forces never stores your conversation memory on its servers.
Get help
Have a question, hit a bug, or need help with your account or subscription? Email us and we will get back to you. Please include your device model and iOS version so we can help faster.
[email protected]→Lara AI · Support
Common questions
I forgot my passphrase — can you recover my memories?
No. Your memory vault is encrypted on your device and only your passphrase can open it. We never receive or store your passphrase, so we cannot recover the vault. This is by design — only you hold the key.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple. Manage or cancel from your iPhone: Settings → your name → Subscriptions → Lara AI.
How do I delete my account?
Open the app and go to Settings → Delete account. This erases your account record and keys from our systems. Your on-device memory file stays yours to keep or delete.